Once again, for the ninth straight year, we at Starke Agency, Inc., Montgomery’s oldest independent insurance agency, have been selected by the Independent Insurance Agents & Brokers of America (IIABA) as a “Best Practices” insurance agency.
Each year since 1993, IIABA and Reagan Consulting join forces to study the country’s leading agencies in six revenue categories. More than 1,100 independent agencies throughout the U.S. were nominated to take part in the annual study, but only 217 agencies qualified for the honor.
This means that Starke Agency, Inc. is in the top 20% of independent agencies across the U.S.
Bolling P. Starke, III, president of Starke and also known as Trey by many of you who may be reading this, was extremely pleased, but not surprised to have been awarded the honor for 2015.
“We are the only independent agency in our area to receive this accolade. Our established leadership structure and team approach has proven itself beneficial in keeping our status as a Best Practice Agency and moving our agency forward each year.”
Characteristics of a Best Practice Agency:
- Focus on customer service and satisfaction.
- Frequent customer contact.
- Valued staff.
- Participatory management.
- Win-win supplier relationships.
- Efficient processes.
- Continuous improvement.
- Focus on revenue growth.
