The agency entered the current decade with more breadth than ever. We hired three young producers for the future. You have to keep growing to stay relevant.
Technology is at a turning point as we’ve gone to a “cloud-based” agency management system in the middle of the decade. This allowed us to be at the forefront of the digital transformation occurring in the independent agency distribution channel.
The Life Agency is growing. Now representing 12% of the agency’s total revenue.
We have a commercial on streaming networks and an official app in both iTunes and Google Play stores that allows our customers mobile access to their policies, drivers and more.
It was a decade of accomplishments with recognition from the Samaritan Counseling Center as the River Region Ethics Award winner for workplace diversity, community involvement and more. We were also recognized by The Association of General Contractors (AGC) and made the Business Alabama Top 10 list as one of the largest commercial lines agencies in the state.
We have continued to earn the title of Reagan Consulting’s Best Practices Award. Only 267 independent agencies throughout the U.S. qualified for inclusion in the 2019 Best Practices Study. More than 1,300 agencies were nominated this year.
This year we were also honored to receive the MarshBerry Southeast Max Performer Award. The MAX Performer award is a mark of distinction given to an independent agency that has strong financials in addition to fostering a client-first culture throughout the entirety of the company.
We also became members of SecureRisk, an insurance agency cooperative made up of over 100 independent agencies. SecureRisk agencies combine to write in excess of $2.6 Billion in insurance premiums in nearly every state for over 200,000 clients.
We will end with the adoption of our Core Values which were developed this decade. They are as follows:
- Professional Development
- Operational Excellence
- Client Focused, and
We are looking forward to what the next decade has in store!